If I don’t agree with information that is contained in my Background Screening, how do I dispute it?
Even though Adam Safeguard utilizes the best efforts of all of the people and agencies involved in compiling a background check, it is still possible that the information reported can be incorrect or incomplete. If Adam Safeguard processed your background check and you believe that any of the information contained in your background check is not correct, please let us know so we can resolve this for you as quickly as possible.
*We have provided a Dispute Form that you can electronically submit to Adam Safeguard. Please complete this form and provide as much detailed information as possible.
Under the FCRA (Fair Credit Reporting Act), Adam Safeguard has requirements with respect to the reinvestigation of information disputed by a consumer. If information is disputed by the consumer, a reasonable reinvestigation must be conducted to determine whether the disputed information is inaccurate and record the current status of the disputed information or delete the item from the file within 30 days of receiving notice of the dispute. Written notice must be provided to the consumer with the results of the reinvestigation no later than five business days after the completion of the reinvestigation, including a statement that the reinvestigation is completed, and a copy of the revised consumer report.
For additional information on the Federal Fair Credit Reporting Act please visit this website: Consumer Financial Protection Bureau www.consumerfinance.gov