In order to provide the quickest completion times possible, our data platform is designed to immediately distribute screening components upon payment of your background screening order.  Due to this, we unfortunately are unable to offer refunds  once the background screening order has been processed and an order number issued.

As stated during the ordering process, we strongly encourage you to review all information provided (ssn, date of birth, spelling of name) as well as review the court locations listed that we will be searching for criminal history.  If you disagree with any of the courts, please contact us PRIOR TO ORDERING so we can review your Social Security Trace for you.